Hitec Servos: Not only am I very happy with my servo performances from these folks but every time I had a question or needed some repair work they were more than helpful. Perfect example is on my 2.2 comp rig I use a hitec 7980 monster torque servo for steering duties. I really like the 611oz of torque it throws down and when I was noticing it was not quite up to it's usual shake the rocks self after one comp I gave them a call. After about 5 minutes of talking with a engineer not just some phone jockey he decided to have me send it in for him to look at. Well at the time I really needed it back quickly since I had a event only 10 days away he offered me a very surprising deal. All I had to do was give him the tracking number from mine and he would have a fresh reman unit sent to me asap........So I did the only logical thing and got my ass to the post office within the hour. Now to my surprise I call back with my tracking info and he gives me his, oh yeah the replacement went out about 5 minutes ago. When I received it I was shocked to find that it was sent express mail and was a brand new unit. Folks it does not get better than that!
Now lets talk about Novak. These guys are local to me and when I had trouble with an esc and motor combo I shot them a email. Charlie over there ran me through some stuff to check out and then invited me down to the shop to have him look at it. Turned out to be a bad sensor board and a bad mosfet in the esc which he said probably was caused by the sensor board issue. Not only did he replace the esc and sensor board but after talking to him about what I was doing and where I was comping he tuned the motor and esc settings for me. At first I was like cool but then the next time I ran my rig I was blown away at the change in performance. I knew I had a pretty bad ass combo but I was now impressed. The level of help I was extended both online and in person was something I had not expected at all.
CKRC, oooooooooooooh yeah I know there are some folks who already have blood boiling just from that name. Well I do not! Nothing but good to say about Jake and his crew over there. Often when I need a part and I have time to wait for shipping I will throw them my business for a couple simple reasons. They usually have what I need in stock and cheaper than anyone else locally, I can call them and ask questions and opinions from guys and a gal that actually use the products, and often when I do order over the phone (my preferred method) I get stuff thrown in for free. A while back I placed a bigger than normal order with Jake the owner. Now he said I was getting a deal on some of it because he appreciated my business, but it was not till I received the package that I realized what he meant. He nearly doubled the value of my order with parts he knew I would need/want from our conversation and then shipped it all overnight. Just the shipping was $35! My total I paid was only $65 and change. Even before that I have been some what vocal on rcc about being happy with CKRC but since then I have really have felt there has been little need for me to go elsewhere for any of my parts.
Hobby Town USA in Corona Ca. My closest hobby shop is one of a kind that is for sure. Not only is it family owned and run but it has that Mom and Pop vibe when you walk in the door. The couple employees there are super friendly and actually very helpful when you ask questions. Granted they deal in mostly planes and short course stuff so I often ask them for a part or about something they do not have in stock but they will not BS you and tell you "You know what, I don't know" and start to get busy finding out. Even when I go in there for something like motor wire I get the feeling like that $5 sale means just as much as they guy looking at a new motor for his plane or the $600 controller waiting behind me. That is something you just do not get with most places now days.
Pegasus Hobbies in Montclair Ca. If it were not for the fact they stock a lot of common stuff I would have no use for them at all. Pricing is on the higher end, they do not price match, sales guys tend to be in a hurry and not real knowledgeable but when you need a 4 pack of deans and a transmission output gear Friday night there is not another place to go around here. Hell I have gone there just to look around at all the stuff they do carry.
Maxamps Batteries. When you want a lipo battery and you want it quick, hit them up. Not that I believe the hype about the c ratings and such but where else can you custom order a pack and get it in 2 days? And for a fair price? Ya thats what I am saying no where else.
Hobby King. For a company based overseas and run over seas they sure do a decent job over here. I like the cheap lipo's and cheap shipping but they have some issues with quality control on a lot of the other stuff they sell. Lipo's are top notch bang for the buck winners though.
RC4WD, I was not impressed with their XVD's. Shipping and customer service were ok but for the price they ask on those XVD's I was really let down. Other items I have seen from them have been good looking and good performing, but I do not know if I can get over that bad taste the XVD experience left with me.
Horizon Hobby. Not much to say here really other than they carry what is on the site and the site is accurate with stock quantities. When all else fails Give them a try for your losi parts needs.
Tekin. Can not say enough about how they treat their customers. Recently I sent in a unit for warranty repair and 3 days after they received it I received a return tracking number and details about the repair. On a few occasions I had need for tech support and 2 of the 3 times I called in I was talking to the owner. Both those times he was able to help me get back to running and the other time I was talking to a equally knowledgeable lady that gave me a RA number on the spot. And I do love the hotwire interface for programming the esc's. It makes it so damn easy! No guessing just a few clicks and were back in the rig running.
Rocky Mountain Design Works. For a one man operation with a lot going on to help folks on rcc Thomas puts out a pretty damn good product. He does a lot of running changes on parts so when I had ordered mine I got some that had already been updated by the time I got mine but you know what, they worked great. I wish he would do more for the more popular platforms that most folks have now days as I could see his company grow quickly with a broader market. If you need some hopups or help with a venom crawler hit him up. (rmdesignworks)
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